As a wholesale distribution business you are likely to face competitive pressures to keep your prices keen whilst offering a broad range of products that can be delivered ex-stock.

Using the SAP Business One  from Signum gives you complete  visibility across  all systems in real time and gives accurate and consistent data on sales, inventory, financials, and more to help you make smart decisions and power your business forward.

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Key benefits for Wholesale — SAP Business One software enables you to build long term relationships with customers by tracking their buying patterns and prompting you when up-sell and cross-sell opportunities arise. More importantly, it enables your sales and customer service teams to have meaningful conversations with customers during and after the sales process.

  • Automated supply and distribution chain
  • Optimised inventory management
  • Greater visibility into the true costs of orders
  • Faster and more accurate order processing
  • Anticipate Customer Demand
  • Increased efficiency and decreased costs
  • Improved access to information
  • Greater visibility of business performance
  • Reduced stock-outs and shrinkage
  • Improved traceability of products
  • Accurate forecasting

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We do this by using the features we have developed in our Industry Edition software, to process a sales order quickly and efficiently, and by enabling your sales staff to answer any question and know all the details of a customer’s sales history. This quick and easy sales processing software enables your staff to address issues such as:

  • Missed items – being able to easily see what your customer has bought in the past will help your staff ensure nothing is missed on new orders, and allows you to ensure you’re not losing potential business to a competitor.
  • Special prices – wholesale sales software enables you to maintain special prices, update them automatically and easily, with date ranges for one of promotions, quantity discount breaks and automatics low margin alerts.
  • Selling the wrong item – SAP Business One software has customer specific product and price catalogues, with full sales history maintained against both, so you know you are always selling the right products to your customers.
  • Not buying from you any more – sales staff can see changes in your customers’ buying patterns. Maybe the customer has found a new, cheaper supplier – with a lot of business software, these kind of events go unnoticed, but SAP Business One Industry Edition will flag this up during the sales process, giving you the chance to speak directly to the customer and potentially recover otherwise lost business.

Our Industry Edition ensures customer loyalty through software that enables excellent customer service. We will help your sales staff be better at what they do by enabling them in the following ways:

  • Clear and up to date information on special prices – immediate information on customer specific pricing that includes any special promotions or offers that are valid at that time
  • Buying history – we simplify this process and basically provide an on screen order pad, where you can see prior sales lines, and you just key new quantities in and add multiple line items in one click
  • Brand preferences – if you sell several branded versions of the same product – a common issue in foodservice companies – then certain customers might only buy certain brands – our enhanced catalogue allows you to manage this effectively.
  • Help them to sell more products while on the phone through our up-sell prompts and promotional offers – interactive prompts during the sales call enable your staff to increase the number of line items the customer will buy

Our Industry Edition contains enhanced features that help sales staff see the true profitability of customers and products in a number of ways:

  • Utilising wholesale stock control software that helps you to reduce stock of unwanted products – slow moving items can be easily highlighted and moved on before they become obsolete or out of date
  • Using wholesale supply chain software to manage expiry dates with extensive batch and serial control, providing an easy and visual tracking of material from inbound receipt through to outbound delivery
  • Utilising wholesale MRP software to plan for the right products at the right time – using the inbuilt forecasting and material planning processes to more effectively control stock – what might be an external spreadsheet with your current systems can now become a fully integrated and more effective process
  • Using wholesale accounting software to ensure the best deal from suppliers, managing purchasing and sales contracts, having multiple price lists

Further information - Our business management software solutions aid the continual focus on the reduction of operating expenses, cutting of waste throughout the order-to-cash process, efficient management of inventory, integrating more tightly with your suppliers and of course, delivering exceptional customer service, which are all key business growth factors.

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