When selecting your SAP Business One partner, it’s important to think both short- and long-term. For example, just because one provider offers more services or a lower tag price, doesn’t mean it is the best solution for you and your business.
When the topic of SAP Business One support and maintenance gets mentioned, most folks think about maintenance plans, warranty, and renewal. While these are extremely
important topics to discuss with your SAP Business One partner, they only represent a small percentage of what should be included in your support plan.
The annual maintenance fee associated with SAP Business One includes two separate components. The first is a percentage that is remitted to SAP for on-going product development and support, and the second portion is retained by your SAP Business One Support Partner for the provision of support services.
It can be helpful to understand why different support providers have different service offerings before making a final decision.
The support offered in a particular SAP Business One Support Partner package may not suit your business’s requirements. It is prudent to consider the nature of your business and whether the support offered in your selected package will facilitate rather than hinder the growth and development of your business.
Also read – How can SAP B1 improve your business?
SAP wants you to get as much value from its Business One product as possible so it provides a range of partners that can help.
The selection of a SAP Business One partner can be overwhelming, especially if you are new to SAP and business applications. There are many factors that can weigh in when it comes to choosing the best SAP Business One partner for your company; expertise, experience, philosophy, technical capabilities and support structure being just a few.
Here are our top factors to consider when choosing the right partner that will work with you as a team to get the most out of your SAP Business One solution.
Total experience and expertise promote greater efficiency, quicker resolution, and more rewarding project results. Years of experience can be an important selection criteria when choosing an SAP B1 partner.
Testimonials of current and previous clients speak volumes about a partner’s ability to deliver quality services. It is always a good idea to talk with former clients to learn more about the company’s expertise, approach, and resources.
Strength of Resource
If you want to find a good SAP partner, the developer’s team will require technical expertise or domain knowledge about your company. It’s critical that you choose a partner with enough resources to accommodate your needs.
After Sales Service
When you need an SAP Business One support partner, selecting the right one takes thought and planning. Look for partners who provide added value, knowledge and training. Partnering with a firm that is willing to work with you to improve your business will help you develop your SAP Business One solution and make sure it provides a strong return on investment for your company.
With the right SAP support partner in place, you can expect to see some of the following benefits from your SAP solution:
- Improved efficiency
- Increased visibility into your operations
- Uplift in productivity
- Reduced costs
- Increased revenue
- Improved customer relationships
Choosing the right software partner for your business can be a difficult one, but it’s an essential step to ensure your company’s growth. While there are countless factors to consider when selecting this important partner, Hopefully, these pointers will make the decision-making process that much easier.
Signum Solutions is an award-winning SAP Gold Partner offering comprehensive support services for SAP Business One. We bring together technology innovation and deep industry experience to help our customers implement the right solutions and realize their growth ambitions.
The team are dedicated to creating reliable solutions for customers. Whether you’re adding a new module or migrating from an SAP partner, we can provide the support services that will help you reach your goals.
Click here to download our SAP Business One Support Services brochure or alternatively, call us on 01244 676900, we are here to provide support for improving the performance of your SAP Business One.