Company growth at PolyGlobal: An interview with a SAP Business One customer
PolyGlobal, a market leading manufacturer of bespoke engineered plastics mouldings, proudly celebrates 35 years in business. They have experienced fast and significant growth during a time of unprecedented change with impacts from both the Coronavirus and Brexit.
Find out more about PolyGlobal and how it has coped with it’s remarkable growth from our interview with Andy Young:
Q: Tell us a bit about PolyGlobal:
A: PolyGlobal is a family run business established in 1985 and based in Wakefield. Previously known as Polyurethane Progress, the company rebranded its company identity to PolyGlobal in 2015. Olivia Gledhill and her son Neil Cook founded the company as an injection moulded polyurethane seal company and later extended capabilities to into other injection and cast moulded components. Today, the business supplies over 250 customers around the globe.
Q: What does PolyGlobal’s customer base look like?
A: We supply a broad range of customers ranging from sole traders to large multinationals. Our customers are generally other manufacturing and engineering companies and are a mix of both end users and traders.
Q: What makes PolyGlobal different to similar companies?
A: Our focus. PolyGlobal is a forward thinking, customer focussed business that is driven by quality and innovation. We also pride ourselves on our ability to provide component testing via Bradford University and our no subcontracting ethos. We offer the full service from concept to prototype to full production and offer a wide range of materials.
Q: How has the business coped with such fast and significant growth?
A: We have invested in our people, machinery, software, and technology. With the right staff, the right tools, and the right technology in place we have been able to make improvements to our internal systems. We enhanced our order processing and our BOMs (bills of materials) We also introduced the BPA platform to work alongside SAP Business One, giving us the ability to automate processes, integrate business systems quickly and improving productivity. All this aids us in maintaining our reputation for excellent customer service and as leaders in our industry.
Q: Tell us about your experience with the Signum Infrastructure Hosting platform?
A: We had used a hosting service previously with another provider but encountered several significant and recurring problems. Since switching to Signum’s platform we have experienced much quicker processing speeds and the new solution is extremely stable. We have no restrictions on access times and as far as I can recall, no downtime! The ability to seamlessly switch to remote working when the COVID restrictions were put in place was invaluable to us as a business.
Q: What’s next in the plan for your business?
A: As always, we will continue to invest in our people, our technology, and our processes. We are constantly working on more new and innovative products and will be show-casing these, throughout the year.