Rainforest Foods: “SAP Business One saves us time, increases accuracy and gives us more control.”

Diane Harvey
Updated on

Rainforest Foods had limited functionality in their current system, and it was costing them too much time and money to maintain. The system was not meeting the current business requirements, which resulted in a substantial number of deviations to standard processes. In addition, the team was unable to capture the required information when customer orders were placed for product.

Prior to installing SAP Business One Rainforest Foods relied on a variety of bespoke and specialised solutions to handle the business-wide IT needs. These included accounting, production and CRM (customer relationship management).

The different systems caused several problems including high training costs for staff, the need to maintain and upgrade the bespoke solutions on a regular basis, multiple entry of the same data into systems and lack of reporting which captured information from different areas.  With the help of Signum Solutions, these business issues were addressed as the underlying business requirements were assessed, business processes changed where appropriate and an implementation plan for SAP Business One, which allowed for minimum disruption to the business, was deployed.

“SAP Business One saves us time, increases accuracy and gives us more control.” Harry Singh, Business Owner at Rainforest Foods.

Benefits for Rainforest Foods

Rainforest Foods, a thriving company in the industry, has experienced a range of significant benefits since implementing SAP Business One. With the powerful ERP solution in place, the company now enjoys faster, simpler, and easier business processes for managing their operations. This efficiency has translated into time and cost savings, allowing the team to focus on core business activities and strategic decision-making.

One of the key advantages of SAP Business One is the creation of a centralised repository for all business information. Previously, data might have been scattered across various platforms and departments, making it challenging to access real-time, accurate insights. However, with SAP Business One, each business function now has access to up-to-date data, enabling informed decision-making and facilitating smoother operations.

Rainforest Foods has also witnessed a remarkable improvement in visibility, both for its customers and partners. With SAP Business One in place, the company can provide its stakeholders with timely updates on product availability, order status, and shipment tracking. This enhanced visibility builds trust and strengthens relationships with customers and partners, ultimately boosting customer satisfaction and loyalty.

Furthermore, SAP Business One has significantly enhanced collaboration within the company and with its counterparties. Seamless communication between different teams and departments fosters better coordination and enhances overall efficiency. Whether it’s inventory management, order processing, or financial reporting, teams can now work together seamlessly, leading to improved productivity and streamlined workflows.

In conclusion, Rainforest Foods’ adoption of SAP Business One has brought about a multitude of advantages. The company has witnessed faster, simpler, and easier business processes, coupled with a centralised source of information for all business functions. The improved visibility for customers and partners has elevated customer service and collaboration, contributing to Rainforest Foods’ continued success in the industry. With these remarkable benefits, Rainforest Foods is well-positioned for future growth and continued excellence.

Learn how Rainforest Foods, using SAP Business One, streamlined operations on the production floor and in the office. Read the full company snapshot.

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