Rainforest Foods had limited functionality in their current system, and it was costing them too much time and money to maintain. The system was not meeting the current business requirements, which resulted in a substantial number of deviations to standard processes. In addition, the team was unable to capture the required information when customer orders were placed for product.
Prior to installing SAP Business One Rainforest Foods relied on a variety of bespoke and specialised solutions to handle the business-wide IT needs. These included accounting, production and CRM (customer relationship management).
The different systems caused several problems including high training costs for staff, the need to maintain and upgrade the bespoke solutions on a regular basis, multiple entry of the same data into systems and lack of reporting which captured information from different areas. With the help of Signum Solutions, these business issues were addressed as the underlying business requirements were assessed, business processes changed where appropriate and an implementation plan for SAP Business One, which allowed for minimum disruption to the business, was deployed.
“SAP Business One saves us time, increases accuracy and gives us more control.” Harry Singh, Business Owner at Rainforest Foods.
Rainforest Foods has benefitted from faster, simpler and easier financial management processes, a single source of information for each business function, improved visibility for customers and partners, and better collaboration between the company and its counterparties.
Learn how Rainforest Foods, using SAP Business One, streamlined operations on the production floor and in the office. Read the full company snapshot.